Brush Up Your Etiquette |

Brush Up Your Etiquette

Paula Puddy, HBA LLB MBA

Taking some time to refresh your email communication is never a bad idea. In today's Write to Learn session, our presenter goes over email etiquette.

Topics covered include: writing outside of business hours, Reply vs. Reply All, out-of-office messages, marking urgent, drafting with an empty "To field", forwarding long email chains, using attachments, writing "you" instead of "I", greetings, sign offs, and more.

Join presenter Ryan Standil as he shares his etiquette knowledge. By the end of this seminar you will be able to adopt a writing style that is friendly yet professional, conceptualize how your readers want your messages to look and increase the percentage of your emails that receive a reply.

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