Email Etiquette |

Email Etiquette

Email Etiquette
Also valid for Newfoundland and Labrador (posted in the last 365 days).

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Professionalism (Ethics, etc.): 1.0
1 hour
Ryan Standil
Write to Excite
1 hour
$99.00 plus tax
Includes Handouts

In this program, you will learn about important topics concerning email communication.

The primary topics that we will examine include: email length, response time, subject lines, tone, formality, and using the phrase: “I hope all is well.”

The secondary topics that we will examine include: writing outside of business hours, Reply vs. Reply All, out-of-office messages, marking urgent, drafting with an empty “To field”, forwarding long email chains, using attachments, writing “you” instead of “I”, greetings, signoffs, and more.

Upon completion, you will be able to:

  • Obey the etiquette of email communication
  • Adopt a writing style that is friendly yet professional
  • Conceptualize how your readers want your messages to look
  • Increase the percentage of your emails that receive a reply


Ryan Standil

Ryan Standil leads CPD programs about effective written communication. The goal of the programs is to teach participants how to view their own writing from the perspective of their readers.

Before he became a writing instructor, Ryan worked at a law firm in Toronto.

Ryan attended Western University, in London, Ontario, where he graduated from the HBA program at the Ivey Business School and the JD program at the Faculty of Law.

Today, Ryan delivers presentations at law firms, law schools, and the Law Society of Ontario.

Ryan’s presentations are filled with practical examples. Attendees consistently remark that their sessions address the precise communication challenges they face every day.

Ryan is the owner of Write To Excite.

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