7 Strategies to Make Your Emails User-Friendly! | CPDonline.ca

7 Strategies to Make Your Emails User-Friendly!

Paula Puddy, HBA LLB MBA

In this program, brought to you by Ryan Standil from Write to Excite, you will learn about the ways that readers absorb information in the 21st Century. Whether you are writing to your clients or your colleagues, it is guaranteed that they are juggling emails, instant messages, and social media. Therefore, your readers will prefer to receive correspondence that is easy for them to review. This program will offer seven strategies to make your emails and documents user-friendly.

Upon completion, you will be able to:

  • Lay out information in an effective order
  • Determine the optimal length for your sentences
  • Understand the limits of a reader’s working memory
  • Identify how a reader’s knowledge of your subject matter impacts her ability to absorb your writiting

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