Practice Part 2 - When It Is Time To Say Goodbye; Negligence Claims; Cloud Computing; Views from the Bench |

Practice Part 2 - When It Is Time To Say Goodbye; Negligence Claims; Cloud Computing; Views from the Bench

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Professionalism (Ethics, etc.): 1.0
1 hour
Substantive: 0.0
5 minutes
Erin Durant
Ian Hu
Marc Labrosse
Kathleen Robichaud
Susanne Sviergula
Eli Udell
County of Carleton Law Association (CCLA)
65 minutes
$99.00 plus tax
Includes Handouts

Accreditation Criteria 1.3 (responding appropriately to client dishonesty or fraud and 1.12 (optional and mandatory withdrawal from representation) and Rules of Professional Conduct 3.7 (withdrawal from representation)This topic deals with how and when to end the solicitor client relationship (i.e how to fire client, can I, justifications, timing etc.)

Accreditation Criteria 1.10 (obligation to notify the client or insurer of errors and omissions, 2.0 (client service generally), 3.0 (practice management generally),  Rules of Professional Conduct 3.1 (competence) and 7.8 (errors and omissions). The topic is being presented by LawPro and a barrister experienced in defending professional negligence claims and deals with avoiding claims and documenting your file in order to defend yourself against claims and is to include some best practices materials that can be used by attendees as part of their file management systems.

Accreditation Criteria  3.17 (technology in a law or legal services practice, including information related to security of information, productivity and efficiency). This topic will include commentary on the CCLA Technology Committee’s proposed position paper for LSO on cloud computing and commentary on what lawyers should be thinking about when moving to the cloud (e.g. set-up, costs, security protocols).

Accreditation Criteria – general professionalism principles realted to practice management concepts, competence, career path and work/life balance.  Rules of Professional Conduct 3.1 (competence), 3.2 (quality of service), 7.2 (communications, unrepresented persons). This is a broad ranging topic to include what Justice Labrosse would have done differently as a solicitor based on what he knows now (e.g work life balance issues, tips on what solicitors can do to avoid their work product (contracts, leases etc) ending up in litigation, why solicitors should consider becoming judges and the skills they would bring to the bench and other.


Erin Durant

Erin Durant is a litigator at Borden Ladner Gervais in Ottawa. She accepts retainers to defend professional negligence, officers' and directors' liability, property damage, personal injury and insurance coverage claims on behalf of insurers. She has represented title insurers in real property disputes and coverage litigation as well as other lawyers in negligence claims and disciplinary proceedings. She has appeared in the Ontario Superior Court of Justice, the Ontario Court of Appeal, the Federal Court and before the Law Society Tribunal. In her labour and employment practice, Erin works with a national team of lawyers to advise employers on union certification, bargaining, corporate transactions, employee terminations, arbitrations, wrongful dismissals (including insured claims), interest arbitrations and human rights complaints. Erin is a member of the Advocates' Society's Young Lawyers' Standing Committee and is past-chair of the Canadian Defence Lawyers' Young Lawyers Division. Erin was a member of The Advocates' Society's task forces on trials that published the Best Practices for Civil Trials and the Advocates' Society's Courts Technology Task Force that contributed to the Paperless Trials Manual. She is a member of the Law Society of Upper Canada's Early Career Roundtable.

Ian Hu

As the face of Claims Prevention and practicePRO at LAWPRO, Ian evangelizes the principles of good law practice management and claims prevention. He has spoken at over 100 events, from keynotes to panels, for law firms, schools, societies, and bar associations across Ontario and Canada. Having had experience in private practice under his belt with various sizes of firms, Ian has seen the trials and tribulations lawyers go through. He has served as Vice President of the Federation of Asian Canadian Lawyers, mentored young lawyers, and advocated for diverse lawyers and students. He currently sits as Chair of the Sole, Small Firm & General Practice Section at the Ontario Bar Association, and has also served on the executive of the Young Lawyers Division. He is a Leadership Member of the American Bar Association, Law Practice Division, Diversity & Inclusion Committee, and Law Practice Today Board. Ian invites you to chat on LinkedIn, tweet him @IanHuLawpro or comment on his blogs at and

Justice Marc Labrosse

The Honourable Marc R. Labrosse, was appointed a judge of the Ontario Superior Court of Justice (Ottawa) in January 2014. Justice Labrosse received a Bachelor of Laws from the University of Ottawa in 1994 and was called to the Ontario Bar in 1996. He practised with the Ottawa law firm of Vice & Hunter since 1996. His main practise areas were municipal law, civil litigation and corporate law. Mr. Justice Labrosse has been a member of l’Association des juristes d’expression française de l’Ontario since 1995 and a member of the Carleton County Law Association since 1996. He has served as an instructor for the Bar Admissions Course and been a part-time professor with the Faculty of Law, University of Ottawa. Since being appointed, Justice Labrosse has regularly been sitting on civil, family and criminal matters in both official languages. He is the local administrative judge for the Divisional Court in Ottawa.

Kathleen Robichaud Sole Practitioner & Planning Committee Co-Chair

Kathleen Robichaud is a sole practitioner practicing in Manotick, Ontario. She has a business degree from the University of Ottawa obtained in 1994. She earned her law degree at Queens University, graduating in 1997. She articled at Perley-Robertson Hill & McDougall in Ottawa. She was called to the Ontario bar in 1999 and is a Lawyer member of the Law Society of Upper Canada. Shortly after articling, Kathleen moved to Toronto and practiced there until returning to the Ottawa area and settling in Manotick in July of 2010. She has worked primarily as a sole practitioner throughout her years of practice. Kathleen is a member of the County of Carleton Law Association. She is co-chair of the organizing Committee for the East Region Solicitors Conference. She is also Past-Chair of the Sole, Small and General Practice Section of the Ontario Bar Association (OBA) and Past-Chair of the Pro Bono Sub Committee of the OBA. She is the Vice-Chair for the for the Solo, Small Firm and General Practice forum of the Canadian Bar Association (CBA) and an East Region Representative of Council for the OBA. Kathleen has been a member of the Discipline Committee of the Professional Engineers of Ontario since 2013 and presides over professional conduct hearings as part of panel of adjudicators. Kathleen’s practice includes Corporate Law, Real Estate including development work and Wills and Estates.

Susanne Sviergula

Susanne Sviergula is a partner at Cavanagh LLP whose practice is focused on professional liability, insurance defence and employment law, acting for both institutional and individual clients. A graduate of both the University of Ottawa and the University of Windsor, she was called to the bar in 2001. Susanne has been an active member of the County of Carleton Law Association, the Advocates’ Society and the Ontario Bar Association throughout her career. She is also a regular volunteer at Law Help Ontario. One of her proudest accomplishments however is having run both the 2016 and 2017 Boston Marathon (with a not so secret desire of making it a hat trick in the future).

Eli Udell

Eli Udell is known for his constructive advice and personal attention to clients. Called to the Ontario Bar in 2007, he is highly adept in a range of areas, including freehold and condominium land development, commercial financing and acquisitions, and a broad spectrum of real estate transactions. He is skilled in investigating the issue and finding timely solutions. Originally from Windsor, Ontario, Eli is sharply focused on his practice and maximizing efficiencies at Merovitz Potechin LLP by adopting new technology. He is a devoted husband and father who supports a range of charities in Ottawa, including The United Way and the Canadian Breast Cancer Foundation.

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