
To purchase this video please click “Add to Cart”.
Login to watch this video if you have a subscription. Learn more about subscriptions.This speaker is the National Director of Pro Bono Students Canada. Her presentation will be on how we address access to justice issues by providing legal services to clients in different ways, and how we can support self-represented litigants by acting as legal coaches, including our professional obligations to the court and to our client. Her presentation will be on professionalism which will cover access to justice issues, improving client services and ethical advocacy.
Client service: access to justice issues
Professional Responsibility: Rule 2 (Integrity) and 5 - duty to the administration of justice
Ethical Advocacy - encouraging respect for legal institutions Practice management - use of limited scope retainers
This speaker will provide a response to the previous speaker in dealing with self represented litigants from a lawyer's perspective. Her presentation will focus on professionalism, best practices and access to justice issues and principles
Client service: access to justice issues
Professional Responsibility: Rule 2 (Integrity) and 5 - duty to the administration of justice
Ethical Advocacy - encouraging respect for legal institutions
Nicholas (Nick) Bala has law degrees from Queen’s University (JD, 1977) and Harvard (LL.M. 1980). He articled in Ottawa with Burke-Robertson Chadwick & Ritchie and has been a Law Professor at Queen’s University since 1980. Nick is a leading Canadian expert on legal issues related to children, youth and families in the justice system. His work has been cited by all levels of court in Canada, including the Supreme Court.
Prof. Bala’s contributions to family law research and professional education were recognized in awards from Ontario’s Law Society, the Ontario Bar Association, and the Association of Family & Conciliation Courts (AFCC), and he is a member of the Royal Society of Canada. He has also won awards for teaching of law students, and was recently announced as the Mundell Medal winner for 2025 by the Attorney General of Ontario.
Jennifer has practised family law since her call to the bar in 1993. Since 2007 she has practised in this area almost exclusively, having a complimentary Estate Litigation Practise. Jennifer has also practised employment and labour law as well as insurance defense and personal injury law, as well as being a member of the Planning Committee for the Civil Litigation Updated Conference for 10 years. Jennifer was re-elected as a Trustee for the CCLA and serves on the Family Law Bench and Bar Committee. As of late, a great deal of her practise involves litigation with self-represented parties.