Brush Up Your Etiquette | CPDonline.ca

Brush Up Your Etiquette

Paula Puddy, HBA LLB MBA

Taking some time to refresh your email communication is never a bad idea. In today's Write to Learn session, our presenter goes over email etiquette.

Topics covered include: writing outside of business hours, Reply vs. Reply All, out-of-office messages, marking urgent, drafting with an empty "To field", forwarding long email chains, using attachments, writing "you" instead of "I", greetings, sign offs, and more.

Join presenter Ryan Standil as he shares his etiquette knowledge. By the end of this seminar you will be able to adopt a writing style that is friendly yet professional, conceptualize how your readers want your messages to look and increase the percentage of your emails that receive a reply.

Watch the Full Video

Share the Love!

Do you have a friend or colleague who could really benefit from this content? Please feel free to share this blog post! Make someone’s life easier today, it’ll feel good!

What is your take?

Did this video help you in any way? How do they impact on your practice? Feel free to contact me and share your opinion or knowledge.

What would you like to see more of?

At CPDonline we serve your learning needs. Is there a topic you would like to learn more about? Please contact me and if we have your topic in our library, I will send you a direct link. If not, we’ll add it to our training wishlist.c